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Thanks for shopping at

If you are not entirely satisfied with your purchase, we’re here to help:

Choose any of the below options to contact us for - refund / exchange

Email us

[email protected]
Drop an email with your order ID and date of purchase

WhatsApp us

+91 8306239243
Drop a message on whatsapp with your order ID

Direct Chat
Drop a message on chat option given onwebsite

Call us

+91 8306239243
Call us anytime between
10 AM to 6 PM Mon-Sat


  • You have 7 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.


  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
  • Once your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Return Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.
  • When you receive a refund, the cost of return shipping will be deducted from your refund.
You can send your return orders on:

Stranche Solutions Pvt Ltd
C/O Anand Sharma
Plot No. 5, Siwar Area, Amer Road
Near Subhash Chowk, Jaipur

Pin Code – 302002 Rajasthan India